This Privacy Policy describes how San Carrizal Mex (SanC) collects, uses, and shares personal information of users of our website and purchasers of our products, including labels, cargo security solutions, and worker safety equipment (PPE). We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment information, which you provide when you create an account, place an order, or contact us.
- Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing: To process and fulfill your orders for labels, cargo security products, and PPE.
- Customer Service: To respond to your inquiries, provide support, and resolve issues.
- Personalization: To personalize your experience on our website and provide tailored content and product recommendations.
- Marketing: To send you promotional emails, newsletters, and other marketing communications about our products and services. You can opt-out of receiving these communications at any time.
- Analytics: To analyze website usage and trends, and to improve our website and services.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who help us operate our website, process payments, fulfill orders, and provide other services.
- Business Partners: We may share information with our business partners to offer you products, services, or promotions.
- Legal Requirements: We may disclose information if required to do so by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption to protect sensitive information transmitted online.
- Secure Storage: Storing your information on secure servers and databases.
- Access Controls: Limiting access to your information to authorized personnel only.
- Regular Audits: Conducting regular security audits to identify and address vulnerabilities.
However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.
10. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at our office locations in SLP and Monterrey, as listed on our Contact Us page.
