Shipping Policy
This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from San Carrizal Mex (SanC), including labels, cargo security solutions, and worker safety equipment (PPE). We are committed to providing efficient and reliable shipping services to our customers.
1. Shipping Locations
We ship products to locations within Mexico and internationally. Shipping availability may vary depending on the product and destination. Please contact us if you have specific shipping inquiries.
2. Shipping Methods and Carriers
We use a variety of shipping methods and carriers to deliver your orders, including:
- Standard Shipping: A cost-effective option for non-urgent deliveries.
- Expedited Shipping: A faster shipping option for time-sensitive orders.
- Freight Shipping: For large or heavy items, such as bulk orders of cargo security products or industrial equipment.
We partner with reputable carriers to ensure reliable delivery. Specific carriers may include FedEx, UPS, DHL, and local freight companies.
3. Shipping Costs
Shipping costs are calculated based on the following factors:
- Weight and Dimensions: The size and weight of the items being shipped.
- Destination: The shipping address.
- Shipping Method: The selected shipping method (e.g., standard, expedited, freight).
Shipping costs will be displayed at checkout before you complete your order. For large or custom orders, shipping costs may be quoted separately.
4. Processing Time
Orders are typically processed within 1-3 business days. Processing time may vary depending on product availability and order volume. Custom or large orders may require additional processing time. We will notify you if there are any delays in processing your order.
5. Shipping Time
Shipping time depends on the shipping method and destination. Estimated shipping times are as follows:
- Standard Shipping: 3-7 business days within Mexico, 7-21 business days internationally.
- Expedited Shipping: 1-3 business days within Mexico, 3-7 business days internationally.
- Freight Shipping: Varies depending on the carrier and destination.
Please note that these are estimates only, and actual delivery times may vary. SanC is not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
7. Shipping Restrictions
Some products may be subject to shipping restrictions due to legal or regulatory requirements. For example, certain hazardous materials may not be shipped to certain locations. We will notify you if there are any shipping restrictions that apply to your order.
8. Customs and Import Duties
For international orders, you are responsible for any customs duties, taxes, or other import fees imposed by your country. These fees are not included in the purchase price or shipping costs. Please check with your local customs office for more information.
9. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately. We will work with the carrier to investigate the issue and resolve it as quickly as possible. Please retain all packaging materials and damaged items for inspection.
10. Returns Due to Shipping Issues
If you need to return an item due to a shipping issue (e.g., damaged or incorrect item), please refer to our Return and Refund Policy for instructions on how to initiate a return.
11. Contact Information
If you have any questions about our Shipping Policy, please contact us at our office locations in SLP and Monterrey, as listed on our Contact Us page.